Delivering digital
We’ll help you reimagine your digital world and drive business performance through strategy, user research and best-in-class technology platforms.
Who we are
Established in 2010, we’re an award winning London based digital agency helping organisations grow by delivering outstanding customer experiences.
Over the last 10 years we’ve established ourselves as a leading user research, enterprise CMS and commerce agency providing strategy, experience design and .net development and support services.
As an Optimizely Gold Partner we are trusted to deliver personalised experiences at scale on the Optimizely platform.
View our work
Working with you
Our project management style and agile methodology allows us to work quickly and collaboratively with you right from the start.
Whatever stage in your digital journey or transformation project we can add value by helping you to make informed decisions based on your business goals.
We like to develop long term relationships with our clients and with a 95% retention rate we are confident we can exceed your expectations and create a valued partnership.
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Working remotely through COVID-19
We continue to support our clients through the COVID-19 pandemic. While our London and Essex office spaces have remained closed our teams have been working collaboratively with our clients through remote working.
Our position has always been to put staff safety first in these unprecedented times, however we look forward to getting back to normality in the coming months.
We have seen an increase in e-commerce projects during the pandemic which we have been delighted to be able to provide our expertise to. Please get in touch should you have a project you would like to discuss.
Talk to usKey personnel
CEO & Founder
Alastair Higgs
Alastair has been helping organisations build outstanding digital experiences on enterprise-level platforms such as Optimizely for over 15 years. He is recognised as an Optimizely expert and spent 4+ years delivering the official Optimizely developer training throughout the UK.
Creative & UX Director
Will Grounds
Will has over 10 years’ experience leading user research and experience design projects to help organisations deliver better designed products and services. Select clients he has worked with include The Economist, The Lawn Tennis Association, The Royal Society of Chemistry and The Wine Society.
Operations Director
Adam Boulahlib
Adam has over 10 years’ experience delivering award winning Optimizely solutions for a wide range of organisations. Clients who have benefited from his in-depth knowledge and expertise include Northern Ireland Assembly, The Nursing & Midwifery Council, The Solicitors Regulation Authority and Karndean.
Who we work with
Interested in working together?
To learn more about our user research and development services, talk directly with Alastair on 0203 8650705 or email al@dotcentric.co.uk